Family on dock at Grand Floridian; AA; mickey balloons; Father; Mother four kids
  • On Jun 28, 2026
    Stephanie from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am doing online check in for Grand Floridian. Is Sugarloaf Key an option, like it’s allowing me to request, even though I didn’t book club level? If I get it, am I upgraded to Club Level?

    Hey Stephanie, 

    Welcome to planDisney! Thanks for stopping by with this great question about your upcoming Walt Disney World vacation. I was thrilled to see your question because I just returned from Disney’s Grand Floridian Resort & Spa 2 days ago. This beautiful resort is where Victorian elegance meets modern sophistication. You will really enjoy your stay here. Two of my favorite things about this resort are the transportation options (water taxi, Monorail, or bus) and how close it is to Magic Kingdom. It also has spectacular dining options - a well-timed Narcoossee’s dinner reservation can also be a great opportunity for fireworks viewing. You can view Happily Ever After right from your table (depending on where you’re seated) or from the restaurant’s outdoor patio. The restaurant will even play the music so you can really follow along. 

    I love the fact that you are taking advantage of Disney’s Direct-to-Room Service. This service allows you to use the My Disney Experience app to verify your reservation details, simplify your arrival, and bypass the front desk. You’ll also be able to use your MagicBand+ or the app to unlock your room door throughout your stay. While utilizing this service last week, I did note that Sugarloaf was an option that I could also select. The Sugarloaf building contains club-level rooms which grant guests access to the Royal Palm Club, which is the concierge lounge in the resort’s main building. Guests selecting this option during check-in would need to have a club-level room booked on their reservation in order for this request to be honored. 

    Stephanie, you’re visiting Disney World at an exciting time. There’s so much happening throughout the summer. From all the special offerings during Cool Kids’ Summer to Fourth of July fireworks, there’s something for everyone to enjoy. I hope this information was helpful. Have the best time during your upcoming stay, and don’t forget to visit us here at planDisney with any other planning questions you have. TTFN… ta-ta for now! 

    Sakinah
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Meet the Panelist: Sakinah, New York

Hi friends! I’m Sakinah from New York. As an event professional and lifelong Disney fan, I love turning thoughtful planning into magic. My multigenerational family and I love to visit Disney Parks as often as we can, but our most visited park is Walt Disney World. I’m so excited to help you plan a vacation that’s sprinkled with magic, wonder, and memories that last a lifetime.  Learn More About Sakinah

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