Couple at DLH; enjoying drinks
  • On Feb 5, 2024
    Diane from Midlands Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I was doing the on line check in and I must have put the wrong email address for my husband so he has not received an email for him to check in, I can’t see anywhere to amend the guest details, is there anything I can do or do I just have to wait until we.

    Hi there, Diane! 

    Thanks for coming to planDisney and sending us your Disneyland Resort question. Hooray, your adventure is about to begin! I hope you’re ready for all the magic that awaits you!

    In my experience, when checking in to a Disneyland Resort Hotel online or in the Disneyland mobile app, only one person in your party needs to complete this process. What your husband can do, though, is link the hotel reservation to his Disney account via the Disneyland mobile app. He should simply open the app, select “My Hotel Reservation” and then link the reservation with your hotel confirmation number. 

    Having the reservation linked to your Disneyland mobile app on an eligible mobile device and using the resort’s Online Check-In service will enable you to unlock your room door and common area doors at your resort hotel. This way, you’ll be able to view your reservation in the app upon arrival and tap "Show Room Number.” Once your room is ready, your room number will be displayed!

    If this isn’t the information you’re looking for or if you’re having difficulty with the Online Check-In service, feel free to call the hotel reservations helpline at (714) 956-6425 to speak with a Cast Member who can surely assist you with getting things all sorted out. Of course, you can also visit the Guest Services Desk after you arrive at your hotel.

    I hope your vacation is filled with pixie-dusted moments from start to finish, Diane! Please feel free to stop by again if you have any other last-minute questions. 

    Wishing you magic,

thumbnail image for Courtney

Meet the Panelist: Courtney, California

I'm a lifelong Californian who's been making magical memories at the Happiest Place on Earth since I was a little girl! Now that I'm the mom of a spirited son and daughter, I love seeing the Disneyland Resort through their young eyes. Our family is perpetually planning our next Disney Parks adventure, and I'm excited to help make your dream vacation a pixie-dusted reality too! Learn More About Courtney

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