Girl at Disneyworld
  • On Feb 22, 2024
    Becky from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do I distribute my large group of tickets without the My Disney Experience app? Can I leave the tickets for others to pick up at Guest Services/Will Call?

    Hi, there!

     Welcome to planDisney, Becky. I'm so glad you stopped by! It looks like your visit to the Walt Disney World Resort is TOMORROW. Well that's super exciting!

     Exploring the theme parks with a big group is sure to be BIG fun. To answer your question, a Guest picking up tickets from Will Call at a ticket booth needs to provide identification and the original form of payment used to purchase the tickets. If you've paid for all the tickets or if some of the tickets are for Florida residents, that makes the process a little hairier. My best advice is to call the Existing Tickets Line. A friendly Cast Member there will be happy to assist you! With specific information about the type of tickets you have and how they were purchased, the Cast Member you speak to can tell you how to best distribute them. Before you know it, you'll be on your way to pixie-dusted adventures in the theme parks!

     I understand you won't be using the My Disney Experience mobile app to get everyone's tickets to them, but I do recommend that you download the app before your visit tomorrow. It's magic at your fingertips! You can use the My Disney Experience mobile app to view current wait times for attractions, place Mobile Food and Beverage Orders, preview Disney PhotoPass photos, and more!

     I hope this was helpful, Becky. I'm wishing you the BEST DAY EVER!

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Meet the Panelist: Ashley, Pennsylvania

Hi, there! I'm Ashley, and I have been a fan of all-things-Disney for as long as I can remember. My family and I enjoy sprinkling Disney magic into our everyday lives, but we most love making memories together on a Walt Disney World Resort vacation! The unique entertainment, fantastic dining, and incredible attractions completely immerse our family in the magic of Disney storytelling and keep us coming back to "The Most Magical Place on Earth" year after year.  Learn More About Ashley

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