Hi, there!
Welcome to planDisney, Becky. I'm so glad you stopped by! It looks like your visit to the Walt Disney World Resort is TOMORROW. Well that's super exciting!
Exploring the theme parks with a big group is sure to be BIG fun. To answer your question, a Guest picking up tickets from Will Call at a ticket booth needs to provide identification and the original form of payment used to purchase the tickets. If you've paid for all the tickets or if some of the tickets are for Florida residents, that makes the process a little hairier. My best advice is to
call the Existing Tickets Line. A friendly Cast Member there will be happy to assist you! With specific information about the
type of tickets you have and
how they were purchased, the Cast Member you speak to can tell you how to best distribute them. Before you know it, you'll be on your way to pixie-dusted adventures in the theme parks!
I understand you won't be using the
My Disney Experience mobile app to get everyone's tickets to them, but I
do recommend that you download the app before your visit tomorrow. It's magic at your fingertips! You can use the My Disney Experience mobile app to view current wait times for attractions,
place Mobile Food and Beverage Orders, preview Disney PhotoPass photos, and more!
I hope this was helpful, Becky. I'm wishing you the BEST DAY EVER!
Ashley