Welcome back to planDisney, Elizabeth! I'm so glad you're back visiting us again today. It sounds like you've got a trip to Walt Disney World Resort just around the corner, and it's my favorite time of year to visit so I know you're going to have a great time. The Theme Parks and Resort Hotels are
decked out in their holiday finest and there's an extra sprinkling of pixie dust around every corner. It's going to be such a magical vacation!
Getting items delivered to your Resort Hotel is quite easy, and I'm happy to walk you through it. If you want to place a delivery order from a local grocery store, big box store, or delivery service, all you need to do is list the address of your
Disney Resorts Collection Hotel when you order and it will be dropped off at Bell Services under your name for you to pick up. If you want to have your order brought directly to you, you can call down to
Bell Services using your room phone after it has been delivered, and a Cast Member will bring your items up to your room. There is a small fee associated with having items brought directly to you, but picking them up from the Bell Services desk yourself is complimentary.
Elizabeth, I wanted to let you know that distilled water is also available at most merchandise locations at Resort Hotels. It may not be out on display, but just ask a friendly Cast Member and they'll be able to bring some out for you to purchase.
I hope this answers your question, Elizabeth, and please let us know if there's anything else we can do to help you plan your magical vacation!
Jessica