• On Sep 27, 2016
    Pamela from RI Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have 3 DisneyWorld passes for my daughter, two of which were purchased with a No Expiration Option. Is there someplace on my account where I can view how many days are left on each of those tickets?

    Hi Pamela!

    Thanks for stopping by the Disney Parks Moms Panel with this question about theme park tickets.

    There are two ways to determine how many days you have remaining on your theme park tickets. First, if you wish to check from home to see how many days are remaining on your Walt Disney World Resort theme park tickets, you can send an email to ticket.usage@disneyworld.com. Be sure to include the following:

    (1) A photograph or scan of the front and back of each ticket
    (2) Your full name
    (3) A phone number where you can be reached ruing the day.

    Note that the email size, including attachments, must be below 2 MB, so you may need to compress your attachments or send more than one message. Cast Members do try to respond as quickly as they can, but it can take up to 14 business days to receive a response.

    Second, if you are at Walt Disney World Resort, you can show your theme park tickets to a Cast Member at any of the ticket windows at the theme parks and water parks, the Concierge desks at any Walt Disney World Resort hotels, or the Guest Relations locations at Disney Springs. The Cast Member will be able to let you know how many days you have remaining on each of your tickets.

    I hope this helps, Pamela! Please visit us again soon!

    Have a magical day!
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Meet the Panelist: Erin, Pennsylvania

I'm a wife, mom to three amazing girls (ages 10, 8 and 5) and lover of all-things-Disney! For our family of five, there is nothing more magical than a Walt Disney World Resort vacation (except, perhaps, the unforgettable memories that accompany those vacations!). I enjoy planning our Walt Disney World vacations almost as much as I love taking them, and I would love to share my tips and experiences with you so that you can get the most out of your next Walt Disney World vacation!  Learn More About Erin

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