Mom And Daughter; Magic Kingdom; Cinderella's Castle; AA; Mickey Balloon
  • On Jul 29, 2011
    Julie from WI Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We were at DisneyWorld in October 2008. I had to be taken to the local hospital by ambulance. When the cast member brought my husband he said that we would be able to get a free day at the park to make up the day we lost. How do I find out info on this?

    Hi there Julie! 

    I'm sorry to hear that you had to be taken to the hospital on your last visit. I hope everything is ok. I haven't heard of this type of compensation yet but it's not a typical situation. If you remember the cast member's name, it would be helpful. Also here are a couple of options to reach out to Walt Disney World. This is a link to the Disney Contact Us page and here is the telephone number for U.S. Guest Information (407) 939-6244. I would also try to have all of the hospital information ready just in case they ask for verification. I hope you and your family have a Magical Time at the Walt Disney World Resort! If you have more questions, we are always here to help! Thanks so much for asking the Moms Panel!
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Meet the Panelist: Angelo, South Carolina

I am originally from Puerto Rico and currently live in Simpsonville, SC. I'm a single Dad with an eleven year old daughter and seven year old son. I love planning trips to Walt Disney World and can't wait to help you! Learn More About Angelo

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