• On Jul 21, 2018
    Jamie from NJ Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Can you use a DisneyStore merchandise credit to buy a regular Disney gift card that could be used in the parks?

    Hi Jamie,

    Welcome to the Disney Parks Moms Panel, and thank you for your question. Did I hear the word merchandise? My husband will tell you I have a serious obsession with Disney merchandise…I can never have too many Minnie Ear headbands, cute t-shirts, or mugs! In fact, your friendly Disney Parks Moms Panelists have been known to text each other more than a few times a day with pictures of the cutest new merchandise…you know, for #resEARch.

    Okay, so we have established that I’m jealous of your Disney Store merchandise credit and want to be sure you’re able to use it for something magical. I’m sure you’ve already taken a close look at the merchandise credit you were issued; if there’s no fine print there about where the credit can be used, is there a phone number? You may need to call and provide specific details in order to get the correct answer; the customer service phone number is (800) 328-0368. I'm sure a Disney Store Cast Member will be happy to help you sort this out.

    Jamie, if you’re not able to convert your merchandise credit to a Disney Gift Card to be used at Walt Disney World, there are plenty of great options available at ShopDisney (also known as the Disney Store). In advance of your vacation, you could purchase some shirts, PJs, or accessories, or a Walt Disney World autograph book to use when meeting characters. After your vacation, what about redeeming the credit for an ornament, mug, or other souvenir item? While there are some souvenirs that are parks exclusives, I've found plenty of things in the Disney Store that I've seen in Walt Disney World gift shops. I bet you won’t have any trouble using that merchandise credit for a pixie dusted purchase!

    Have a zip-a-dee-doo-dah day,
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Meet the Panelist: Robyn, Virginia

Hi there! I'm Robyn, and I am so excited to share my love of all things Disney with you! My proud military family loves going on Disney adventures that include enchanting moments, laughter and happy tears, and all the pineapple and Mickey-shaped snacks we can find. It's my pleasure to help you plan the most magical and unforgettable vacation in the Disney Parks. Learn More About Robyn

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