¡Hola, Sergio! Welcome to
planDisney, and thank you so much for stopping by with your question. I'm so happy to see you here!
Unfortunately, international Guests visiting the Walt Disney World Resort do not have access to any kind of pre-order offer for Disney bands before their vacations, unless they're visiting from Canada. You might have seen or heard from this offer by mistake, but I'm afraid that you will not be able to take advantage of it. As a fellow international Guest, I know how frustrating this might be, but there are a few other options for you to try!
Sergio, if you'd like to order your Disney bands before heading to Orlando, you can always purchase some through
shopDisney and have them shipped to your Disney Resorts Collection hotel. All you need to do is add the word "GUEST" before your name and your arrival date after your last name so that the Cast Members at the Front Desk can hold them for you! However, keep in mind that you will need to pay a small fee per item that you receive at your hotel.
Now, if you're okay with the wait, I actually suggest that you purchase your Disney bands once you're at the Walt Disney World Resort. In my opinion, there's nothing better than picking your favorites in person! Even though this wasn't the news you were expecting to hear, please don't hesitate to reach back out to us in English
o en español. My wonderful friends and I are always available and more than happy to help!
Warm hugs,
Ana Paula