Mom and Daughter in Cars Land
  • On May 14, 2023
    Leah from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi. I have Disneyland tickets for my mom and I for 2 days from now, but she's sick and won't be able to travel. Can I change the date the tickets are for without having to pay for new tickets?

    Hello, Leah,

    I’m sorry to hear your mother is unwell at this time. I hope for a speedy recovery and for you both to enjoy a visit to "the world of yesterday, tomorrow and fantasy" sooner than later.

    Yes, in most cases, it is OK to cancel existing theme park reservations and rebook new reservations for other dates. Your theme park tickets will remain linked to your Disneyland Resort account after canceling your reservations. To book new reservations, visit the "My Theme Park Reservations" page and select new dates for which your park tickets are still valid.

    If standard park tickets are wholly unused and expire before you get a chance to use them, you can apply the value of the tickets toward the cost of new tickets of equal or greater value. This can be done by visiting a main entrance ticket booth or reaching out to a Cast Member with the Tickets phone line or via chat online or in the Disneyland mobile app.

    Again, I wish the best for your mom as she recovers. May you both share many magical memories together at The Happiest Place on Earth soon.

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Meet the Panelist: Tony, Utah

Coming to you from the Beehive State, I’m a Disney-loving dad and husband, buzzing with excitement to share advice and tips for making your Disneyland Resort vacation as magical as possible! I’m excited to help you discover the storytelling magic of the “Happiest Place on Earth!” Learn More About Tony

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