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  • On Aug 25, 2022
    Marlene from AZ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello! I have Disneyland tickets on my account we purchased in February/march 2022. We were unable to go due to my husband getting food poisoning. I am now im pregnant and unable to ride most attractions. How long are they good for?

    Hiya, Marlene!

    Welcome to planDisney!

    First of all, how exciting for your family! (The new Mouseketeer, not the food poisoning.) You get a double-ears chEARs for sure! This is a great question that actually kind of depends. While theme park ticket use-by dates do expire, the value of what you paid for them does not. I sadly don't have the proper magic mirror to see inside your My Disneyland Account, Marlene, but generally Theme Park Admission Tickets are valid for a yEAR; sometimes that timeline is longer, sometimes it's shorter, it mostly depends on where you purchased your tickets and if they were any kind of promotional offer.

    You might be able to pull them up in your Disneyland Mobile App to double-check; when you open the app, click on the gray icon in the bottom corner that looks like three stacked lines. From here click 'Tickets and Passes', and from this new screen you should see your tickets, hopefully with an expiration date just underneath the name of each user. If you don't see your tickets, you might be able to try to upload them to the app or your My Disneyland Account. If you get an error message, then the tickets are most likely already expired.

    To exchange old tickets, you'll call the Disneyland Resort Ticketing Helpline where a wonderful Cast Member will help sort out your options. You'll then be able to apply the value of what you paid for your previous tickets to any other ticket options that are of an equal amount or higher to your originals. And the best part about this is you can swap out your old tickets at any time, either days after your baby has been welcomed to the world or days before they head off to college - it's up to you! The phone number to call about your tickets is (714) 781-4636.

    Pro Tip: Be sure to print a copy of your original transaction receipt and keep it somewhere safe. I'd even take screenshots of the email or the original tickets and email them to myself. Mickey's friends should be able to find your passes without a problem, but you'll be able to cut down on the time they spend sEARching if you can read off your original confirmation code.

    I hope that this helped to clEAR up your question, Marlene! Be sure to follow the official planDisney Panel Instagram account where we're sharing all kinds of tips and tricks. We even just launched the planDisney Podcast! Congratulations again, and if you have any more Disneyland Resort vacation planning questions, We're All Ears!

    ~Kristen N.
thumbnail image for Kristen

Meet the Panelist: Kristen, Texas

Hi, I'm Kristen! I'm a mom to the best ride buddy and a military spouse who loves keeping up with the latest Disney Parks news. Trips to Disneyland and Walt Disney World have always been fun, but now that I'm the parent AND the planner every moment is that much more treasured.  I am so honored and excited to be able to share tips I've picked up, pass on fun factoids I've learned, and help create magical moments for your vacation of a lifetime!  Learn More About Kristen

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