Mickey Celebrates D100
  • On Feb 28, 2023
    Teresa from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My Disneyland magic key isn’t showing up on my Disneyland app

    Hi Teresa! Thanks for bringing your question to planDisney.

    Let's find that Magic Key pass! If it previously showed up in the Disneyland mobile app and hasn't expired, it should be under "Tickets and Passes." There might be a technical glitch occurring, which could be fixed by restarting the app, restarting your device, or relinking the pass. Give the first two options a try, and then, if you need to relink your pass, simply scan the barcode that was included in your purchase confirmation e-mail. If you can't locate your e-mail, a friendly Cast Member should still be able to help dig up the information you need. Magic Key holders have a dedicated phone line, where Cast Members are ready to assist on matters such as these. I had some multi-day admission tickets disappear and the Tickets phone line Cast Member I spoke with was able to locate them for me.

    If you're in the renewal window for your Magic Key, you'll want to do that to experience another year of magic, discounts, and perks. And if you're not already following the official Disneyland Magic Key account on Instagram, it's a great place for news and updates on Magic Key exclusives. Currently, there's an exclusive Stitch t-shirt celebrating Disney California Adventure Food & Wine Festival available for purchase while supplies last.

    Enjoy all the magic!

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Meet the Panelist: Elizabeth, Missouri

Hello from St. Louis! I'm Elizabeth, a professor, wife, and mother to two little boys. We love to travel as a family, and Disneyland Resort is the place where we laugh more and make the happiest memories. We've done everything from solo to big multi-generational trips, and I've got the tips and tricks for traveling with little ones to help ensure your experience is truly magical. Learn More About Elizabeth

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