• On Jun 18, 2021
    Christopher from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Since Disneyland has decided to completely reopen the park at full capacity, for the safety of my non vaccinated family and other guests I've decided to cancel my park reservation. How do I go about getting a refund for my tickets?

    Hi Christopher, 

    Thank you for bringing your question to planDisney.

    As a Guest like you who enjoys taking in all the magic of the Disney theme parks with my family, I can appreciate how important it is to make family choices when making plans for travel.

    One helpful resource for making plans is the updated information available at Disneyland.com where Guests can stay in the know about Disneyland Resort operations. It's also helpful to follow the regular updates that provide current information on the theme park experiences. 

    While I don't have any official info about theme park capacity, I can certainly understand Guests wanting to get a sense of what to expect when visiting the theme parks, which is why I always recommend checking out the updates provided by the Resort.  

    One note to keep in mind, Christopher, is that theme park tickets for the Disneyland Resort are nonrefundable. The good news to share is that you do have time for which your tickets are still valid. For example, one-day tickets purchased this year have a valid use date through December 30, 2022. For multi-day tickets purchased this year, the valid use date is through January 12, 2023 (once you use your first day of a multi-day ticket, the ticket must be used within 13 days). In the event that your unused tickets expire, you can typically apply the amount you paid for the tickets towards the purchase of new tickets.

    Though you mention that you decided not to visit the theme parks at this time, I do hope you'll come back and see us at planDisney when you do begin making your plans to take in all the Disney magic at Disneyland Park and Disney California Adventure Park. The planDisney panelists love to share tips and ideas based on our own Disney destination vacations.

    Christopher, here's wishing you and your family lots of Disney magic in your day today!


thumbnail image for Jerry

Meet the Panelist: Jerry, Pennsylvania

The playful and creative optimism of all things Disney has enthralled me since I was a kid. I loved watching "The Wonderful World of Disney" on Sunday nights, seeing all the live-action and animated classics in theaters, and — of course — visiting "The Most Magical Place on Earth" for the first time 45 years ago. These days, the big kid in me still loves to play Disney. As a long-time Disney destinations vacationer, I'm looking forward to helping you play Disney starting here at planDisney! Learn More About Jerry

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.