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  • On Sep 16, 2021
    Eli from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi Disney, I recently booked theme park tickets to celebrate my girlfriend and mine 3 year anniversary. I accidentally booked on the wrong date initially 10/29/2021 and canceled my reservation. Can I please have a refund since I rebooked?

    Hello there, Eli!

    Thanks for bringing your question to planDisney, we’re all EARs! 

    I do have a question for you, did you purchase an entirely new ticket or did you simply just cancel your original reservation? If you canceled your reservation and rescheduled for another date, then there’s nothing to worry about. All you did was switch the days you were planning on visiting. Now, if you purchased an entirely new ticket, then you now have 2 visits to plan for. 

    Eli, please keep in mind that theme park tickets are nonrefundable. So if you did happen to purchase 2 separate tickets, then you can use one now and one for a visit at a later time. The easiest way to check to see if you did purchase more tickets than needed is by checking your Disney account or credit card statements. You can also call the Disneyland Resort Ticket Service Line to help verify your ticket order. 

    I hope this helps sort out your tickets and reservations, Eli. Please be sure to let us know if there’s anything else we can help with.

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Meet the Panelist: Shantel, Arizona

Hi ya Pals! I'm Shantel from Arizona. I am a mom of two and a military wife. I grew up going to the parks, and now we're sharing that tradition with our kids. When I am not visiting the Walt Disney World Resort, I'm at home researching and planning for our next trip! One of my favorite things to do is search for new snacks to try, especially if they are Mickey shaped. I'm definitely living the dream my heart wished for! I cannot wait to answer your questions and help make your vacation even more magical! Learn More About Shantel

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