child with Mickey
  • On Nov 18, 2019
    Angela from LA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    We are going to Disney World 12/26-1/1. We will be requesting a DAS pass for my 3 year old son who has ASD and SPD. I know DAS can be used for a group of 6. We have a group of eight, including my daughter that's under 1. Can they accommodate our group?

    Hi, Angela!  Thanks for bringing your question to the Disney Parks Moms Panel.

    Like you, I am also the parent of a child with special needs.  One of the reasons that my family returns to the Walt Disney World Resort yEAR after yEAR is that they truly make the magic accessible for everyone.  You will find that the Walt Disney World Resort has a wide variety of services for guests with disabilities in place to help keep your visit stress-free.  My son has autism, and when we visit the Most Magical Place on Earth, we use Disability Access Service (DAS).

    Disability Access Service is intended to help guests whose disability prevents them from waiting in a traditional queue environment.  When the guest and their travel party wish to experience an attraction, they may speak to a Cast Member at that attraction's entrance.  The guest will be issued a ride return time based on that attraction's current standby wait time.  The guest and their party may return any time after that and access the attraction using the FastPass+ queue.  To set up Disability Access Service, you will need to visit Guest Relations when you arrive at one of the Walt Disney World theme parks.

    Although I typically travel with only my immediate family of four, a few years ago, we took a trip to the Walt Disney World Resort with some of our extended family.  We had no issues with connecting all eight guests in our party to my son's Disability Access Service pass.  I reached out to Disability Services today to make sure that none of the rules have changed since my extended family trip.  A Cast Member told me that while Disability Access Service is typically limited to six guests, if you have a slightly larger travel party, they should still be able to accommodate you.  You simply may need to speak with a supervisor when you visit Guest Relations to set up Disability Access Service.  Please be aware that all members of your travel party should be present at Guest Relations.  The Cast Members will need to scan everyone's MagicBand or admission card (other than your daughter, who is young enough to be considered a Guest of Mickey) to connect them to your son's Disability Access Service account.  

    As you prepare for your magical vacation, you may find this guide for guests with cognitive disabilities helpful.  If you have any additional questions, please visit us again.  See ya real soon!
    Samantha
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Meet the Panelist: Samantha, Pennsylvania

Hello! I'm Samantha, a wife and mom of two from Pittsburgh, Pennsylvania.  There is nothing I love more than making magical vacation memories with my family, and Walt Disney World Resort is our home away from home.  For years, I have helped my friends and family plan their Walt Disney World Resort vacations, and now I have the opportunity to help even more people as a planDisney panelist.  I cannot wait to help you plan the vacation of your dreams! Learn More About Samantha

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