Kids holding hands with Sofia the First
  • On Jul 12, 2021
    Dee dee from CA Asked

    Where are my Disney World park hopper tickets online? There are not showing up on website anymore!! I had two - 3 day and two- 2 day

    Hi Dee Dee,

    Welcome to planDisney! Well, we have a case of the missing tickets. Let us put on our super sleuthing hats and think!

    I assume you have logged into My Disney Experience and checked for those tickets? If you have not yet checked the My Disney Experience Mobile App, check the mobile app as well. When you open the app, click on the three bars in the bottom right-hand corner of the screen. Then click on Tickets and Passes.

    If you still do not see those tickets, find the confirmation number and try linking them to your My Disney Experience account again. Check your email for an email with the confirmation number. If you cannot find the confirmation number and still cannot see the tickets in your account, I suggest that you contact a Cast Member in Website Support. They can take a look at your My Disney Experience account.

    As you continue to plan, keep your eye on the operational updates since polices and procedures could change. Pay close attention to the dining updates to note any additional restaurants that might reopen in time for your visit. When we learned that our favorite restaurant 'Ohana was reopening in time for our upcoming visit, we were ecstatic.

    Dee  Dee, I am sending a little extra pixie dust trusting that you will locate those tickets and get them linked in your My Disney Experience account again. And, if you have not yet booked a resort hotel, consider one of the Disney Resorts Collection hotels. My girls adore staying in the middle of the magic!

    Magic and memories,
    Donyell



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Meet the Panelist: Donyell, North Carolina

Hello from North Carolina! I am a mom of twin girls, wife, and university professor who has been inspired by the creativity of Disney for a lifetime. Since my first Disney visit when I was 12-years-old, I have been drawn to the adventures crafted by Disney Imagineers. Planning Disney vacations helps connect me to families who will find in Disney the kind of joy my family has experienced over the years. Allow me to help you map your own Disney journey so that you, too can create the memories of a lifetime! Learn More About Donyell

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