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  • On Jun 3, 2013
    Kathie Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    HI! I am going to Disney World in October and also ordered photo pass. I did this in March. Should I have received something in the mail or do I get my photo pass when I check into my Disney resort?

    Hi, Kathie!

    If you pre-ordered your Disney PhotoPass+ (great discount, isn't it?) then you should receive a voucher in the mail which you will then take to a photo viewing station at one of the Walt Disney World parks or Downtown Disney. A Cast Member will then give you your PhotoPass+ lanyard which can be used for PhotoPass photos throughout the parks as well as select attractions and dining locations. (Since we've chatted about lanyards in your other question, I'll add this tip for you. If you purchase a lanyard that you like in WDW, you can simply remove the PhotoPass+ card from the PhotoPass+ lanyard and tuck the card in with your other items in your new lanyard. The PhotoPass+ lanyard isn't the important part of the package, the card is!)

    If you've ordered Disney's PhotoCD, go onto the link above and select "Learn More" under PhotoPass CD. Click "Order Now" and a box will pop up with the option to "Show Terms and Conditions." Click there and you'll find instructions on how to apply the credit you've purchased to your PhotoPass account.

    For more information, call a Cast Member at Disney PhotoPass at (407) 560-4300 or email them at

    Happy planning! Be sure to keep those questions coming our way, Kathie. We love to help!
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Meet the Panelist: Andrea, Pennsylvania

I am a teacher, wife and mom who has been a member of the Disney Vacation Club since 2003. I love discovering a new favorite DVC resort, fantastic restaurant or hidden gem onboard a Disney ship! I'm a micro-planner who can help you capture your own magic! Learn More About Andrea

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