Mother and son on Carousel
  • On Jun 26, 2022
    Victoria from Santa Fe Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello!!! We are going to Disney World Next week! Yeah!!!! And I want to make some purchases on amazon, are you receiving packages? Do that have a cost? And, I will be traveling with my 6 year old girl that has a disability, do I have to inform the hotel?

    ¡Hola Victoria!

    Bienvenida a planDisney! Oh my goodness! Your vacation to the Most Magical Place on Earth is almost here! I am sure the anticipation is growing, knowing that soon you'll be seeing Mickey and Minnie in person! Now, you are able to give your best hug to your favorite Disney character! That's right! HUGS are BACK! You can also request that they sign their autograph for your to keep as a memoir from your epic vacation!

    Victoria, good news! You can have packages shipped to your hotel in advance of your stay. Guests staying at a Walt Disney World Resort hotel can take advantage of mail services available at the Front Desk.  There is a fee for packages delivered, noted in the link provided.  Cast Members will hold your package for your arrival date, and either you can pick it up from them or have it delivered to your room. When ordering your package, make sure to include the address of the hotel as the delivery destination as well as the word "Guest" and date of arrival on the label. As for relaying information about the child's disability to the hotel, you only need to inform them if you require a change in accommodations. Any other information disseminated to Resort Cast Members is entirely at your discretion.

    Finally, did you know you can ask us questions in Spanish? Visit us a planDisney en español where panelists such as myself are waiting to help dispense advice on planning the most out of your Walt Disney World stay!

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Meet the Panelist: Malanie, New York

Hi there! The Disney Parks have been a part of my life since I was a little girl. Introducing my children, husband, and family to all the magic that Walt Disney World can offer has led to countless moments with Mickey and Friends, Disney Vacation Club membership and fun on the high seas with Disney Cruise Lines! Our vacations are usually centered around a visit to the Most Magical Place on Earth, and I am super excited to help you plan and create magical moments for you and your families! Learn More About Malanie

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