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  • On Feb 26, 2023
    Steven from ON Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi I am going to Disney World in May and have paid for our tickets. My question is we didn't receive any cards with our names on them it was this way last time we went before Covid, all we have is a bar code on his phone with all our names on it.

    Hi Steven. Thanks for contacting planDisney!

    Your trip is almost here. And do you know what else is almost here? The brand-new TRON / Lightcycle Run rollercoaster in Magic Kingdom Park! It opens on April 4, 2023. You'll want to either enter the Virtual Queue or purchase an Individual Lightning Lane for this experience as a standby queue will not be available while it's still new!

    Unfortunately, physical ticket media cannot be shipped to international destinations at this time. However, the good news is that you don't need a card to access the parks! Instead, you can use the Disney MagicMobile Service. It's easy to set up and is offered through the My Disney Experience mobile app. With this service, you can use your phone to access the parks, redeem any Lightning Lane reservations you may make, link PhotoPass Service photos, and scan in for any Virtual Queues for which you may register. Just follow the instructions on the Disney MagicMobile Service page and you'll be ready to go.

    If you would still like to use a card to access the parks, you'll be happy to hear that you still can! Simply visit Guest Relations outside of the gate of the park on your first park day and they can issue you a card to use throughout your visit. Another option is to purchase a Disney band to use when you arrive at the resort. They are offered at many merchandise locations throughout the resort. Once it's linked to your account, you'll be all set to access the magic with a tap of your band! In fact, if you want some extra magic and you are staying at a Disney Resorts Collection hotel, you can order Disney bands through your My Disney Experience account for a special pre-arrival discounted price. The best part? They will be waiting for you at the front desk of your hotel when you arrive if you order them at least ten days before your arrival date (subject to change).

    Steven, I hope that you have a wonderful visit to the Walt Disney World Resort. Be sure to check out the EPCOT International Flower & Garden Festival. Those delicious food items at the Outdoor Kitchens aren't going to eat themselves!

    Happiness is the richest thing we will ever own,
thumbnail image for Matt

Meet the Panelist: Matt, New Jersey

Well hello there! I'm Matt and I'm a Disney-loving husband, teacher, and uncle from New Jersey. You can often find me tasting my way around an EPCOT festival, rope-dropping Magic Kingdom Park, or conquering all of the Disney Mountains. I can't wait to help you reach out and find your happily ever after on your next Walt Disney World Resort vacation! Learn More About Matt

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