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  • On Aug 3, 2021
    Christine from OR Asked

    I am going to Disney world with a friend and I can add her to my friend list and she can add me but every time I try linking me to her it will not give me any info on our trip Can you please let me know what I am doing wrong

    Hi Christine,

    Welcome to planDisney! I am so glad to hEAR that you are using My Disney Experience to plan with Family & Friends

    It sounds like you may need to Update your shared plans settings. Log into My Disney Experience and click on your My Family & Friends list. Then find your friend's name and click on the Update link. Check to make sure you share All Plans including PhotoPass Photos. 

    If you still cannot see each other's plans, I suggest that you contact a Cast Member in Website support. They can take a look at your My Disney Experience account and help to resolve issues. Also check to be sure that you have linked your vacation package in My Disney Experience. To link it, log into My Disney Experience, click on My Plans, and then click on Link Reservations and Purchases.

    Looking at your arrival date, I want to be sure you made Disney Park Pass system reservations. Keep an eye on the theme park reservation availability calendar and do not cancel any park pass reservations without checking that availability calendar first!

    If you do not plan to order MagicBands, I also recommend that you set up Disney MagicMobile service in the My Disney Experience Mobile App. Be prepared to use Mobile Food & Beverage Ordering. Although we used it sparingly on our last visit, it was nice to have some food when we did not have advanced dining reservations.

    Christine, I trust you will get those plans shared and will be ready to go!

    Magic and memories, 
    Donyell
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Meet the Panelist: Donyell, North Carolina

Hello from North Carolina! I am a mom of twin girls, wife, and university professor who has been inspired by the creativity of Disney for a lifetime. Since my first Disney visit when I was 12-years-old, I have been drawn to the adventures crafted by Disney Imagineers. Planning Disney vacations helps connect me to families who will find in Disney the kind of joy my family has experienced over the years. Allow me to help you map your own Disney journey so that you, too can create the memories of a lifetime! Learn More About Donyell

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