• On Mar 16, 2017
    Elizabeth from FL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We are going on the Disney Wonder on March 23 and I was looking at the pools. They don't seem to have an easy entrance into the pools for someone with disabilities. They have those straight ladders, but not gradual steps. Am I just not seeing them?

    Hi Elizabeth!

    Thanks for sailing to the Disney Parks Moms Panel with this excellent question! My little buccaneer with disabilities loves sailing on Disney Cruises. It's been my experience that Disney Cruise Line goes above and beyond to accommodate all their Guests with special needs. Each cruise we're surprised and touched by all the Cast Members' compassion and readiness to make my son's cruise memorable!

    The entrance into the pools onboard are either via a ladder or steps but they do offer a pool lift for Guests with challenges getting into the pool! If you have a member of your party needing an easier route into the pool, I suggest calling Disney Cruise Line's Special Services Team at (407) 566-3602 to request a pre-arranged pool lift. I know you're setting sail tomorrow so if you don't get an opportunity to contact Special Services, don't worry! You can stop by the Guest Services Desk as soon as you get onboard and speak with them about setting up pre-arranged times to book the pool lift!

    I also suggest checking out the Information for Guests with Disabilities specifically for the Disney Wonder. This document will give you tons of information regarding accessibility on and around the ship! Even though we've sailed on multiple Disney Cruises, I love to reference this document before each trip.

    I'm wishing your entire crew a splashtacular time aboard the Disney Wonder! Please say "Hi" to Captain Mickey for me!

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Meet the Panelist: Beth, Illinois

Let's talk about the WONDER and MAGIC of your FANTASY DREAM vacation aboard the Disney Cruise Line! I'm a proud stay-at-home mom to my little buccaneer with special needs and, along with my husband, a lover of everything Disney! We've had so many unforgettable memories and adventures while sailing on Disney Cruise Line. I can't wait to help you navigate through any questions you may have while planning your family's adventures at sea! Learn More About Beth

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