Mom and Dad planning vacation
  • On Mar 9, 2021
    Morgan from NC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello Disney Moms!! My wife and I go to WDW in April. I have nerve damage in my back that makes it hard to wait in a line longer than 40 minutes. My question is would that qualify for a DAS pass? If so do I need to bring any paperwork for my condition?

    Hi Morgan,

    Welcome back to planDisney! It is always my pleasure to greet a fellow North Carolinian!

    Let me first say that there are several ways to make the parks more manageable on a visit to the Walt Disney World Resort. Since my family has used the Disability Access Service, I am happy to share our experiences with you. When you arrive to your first theme park, stop by Guest Relations and explain that you would like to request the Disability Access Service (DAS). A Cast Member will talk through your specific needs to determine if the service is best for you. Since it sounds as if you would have difficulty tolerating the lines, the Disability Access Service could help minimize your wait time!

    If you have paperwork, certainly bring it. But, if you somehow misplace that paperwork, I still recommend that you stop by Guest Relations and speak with a Cast Member. If you are assigned the Disability Access Service, your wife will be connected with you. To use the service, one of you will need to approach a Cast Member at the entrance to an attraction. Explain that you have Disability Access Service and ask if you can get a return time for the attraction. Although your wife could secure the return time for you both, when you return to ride, you will need to be present. We have used our MagicBands to scan to get onto the ride and whomever had the DAS had to scan first.

    When we have visited, we could only have one return time at a time. Once we scanned in for one attraction with a return time, we could secure another return time. As you make your plans, consider the geography of your day. We do our best to limit trekking back and forth across the park. So, for example, at Magic Kingdom, one of us will request a return time for Seven Dwarfs Mine Train while the rest of our party heads to Space Mountain, then we ride Tomorrowland Speedway, and, by then, it's usually time to return to Seven Dwarfs Mine Train. Then, we would head to Splash Mountain, request a return time and then get in the standby line for Big Thunder Mountain Railroad.

    Morgan, make sure that you have downloaded the My Disney Experience Mobile App. With the mobile app, you can review and modify your plans for each day. Also review all of the Services for Guests with Disabilities. We have been pleased with the ways that Cast Members have assisted us during our time in the parks. I am sending a little extra pixie dust hoping that you will be able to use the Disability Access Service!

    Magic and memories,
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Meet the Panelist: Donyell, North Carolina

Hello from North Carolina! I am a mom of twin girls, wife, and university professor who has been inspired by the creativity of Disney for a lifetime. Since my first Disney visit when I was 12-years-old, I have been drawn to the adventures crafted by Disney Imagineers. Planning Disney vacations helps connect me to families who will find in Disney the kind of joy my family has experienced over the years. Allow me to help you map your own Disney journey so that you, too can create the memories of a lifetime! Learn More About Donyell

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