• On Oct 17, 2011
    Alice from CT Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Our disney trip documents never arrived, I was told by a disney rep they could not be reprinted. How can I get my rental car without them also what about all the vouchers? It is only 26 days until our vacation. We are very concerned.

    Hi Alice,

    Typically, your travel documents should arrive within 14 days before your trip.  It may be that they just haven't been sent out yet.  If you don't receive them in time, don't worry.  Your reservation will be found using your name and/or confirmation number.  Make sure you have the number with you when you arrive. 

    Everything should go smoothly for you.  I hope you have a wonderful vacation!
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Meet the Panelist: Marisol, Florida

Magic Kingdom still takes my breath away, but my favorite place to be is on a Disney ship looking at the horizon and breathing in that crisp, clean ocean air!  I love planning Disney vacations for others and making sure it's more than they dreamed. Learn More About Marisol

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