Grandfather with granddaughter at Magic Kingdom
  • On Feb 19, 2023
    Angela from Berks Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My Disney tickets are showing wrong ages. Ie my husband is age 8 and granddaughter is 18 (she’s 8)

    Welcome to planDisney, Angela. Taking your granddaughter to Walt Disney World is such a special treat, and I know you will make many magical memories together. 

    Angela, I'm guessing you are seeing these incorrectly listed ages in My Disney Experience. Changing a date of birth is straightforward when you have linked accounts. Please open your My Disney Experience Account - your husband and granddaughter should be listed under My Family and Friends. When you click Update, there is a field to amend birthdates and other details. 

    As your adventure starts in the U.K. I assume you have purchased the Magic Ticket for your grandchild and husband. These tickets are sold in two age brackets - 3-9 years old and above 10 years old (adult). As your granddaughter is 8, please ensure the correct ticket is assigned to the correct person. You can check this in the Tickets and Passes section of My Disney Experience. If you are continually having trouble amending these details, you can always speak to one of the helpful Disney Experts. 

    There are so many magical memories to make at Walt Disney World. Our children delight in seeing their favourite characters. If you're travelling with a little Disney Princess, I recommend looking at dining at Cinderella's Royal Table at the Magic Kingdom Park or Akershus Royal Banquet Hall in EPCOT. Dining reservations open up 60 days ahead of your arrival. 

    I hope this information helps Angela, and I'd be delighted to answer any other of your Walt Disney World questions ahead of your trip. Enjoy the adventure, Louise.
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Meet the Panelist: Louise, United Kingdom

Welcome to planDisney! I'm happiest in perpetual planning mode for our next Walt Disney World trip - it's my chance to catch a bit of Disney magic in-between visits.

Walt Disney World provides the ultimate sense of escapism! I understand how much guests want to get out of their trip, especially when travelling internationally. Please let me help you prepare a 'practically perfect in every way' journey so you can be truly whisked away by Disney magic!

Learn More About Louise

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