Mickey and Minnie Statues in Front of Fireworks
  • On Oct 31, 2022
    Andrew from Merseyside Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My disney tickets will not link to the app,I get the message to say will call tickets can not link.

    Hello Andrew, 

    As the current UK-based Panelist here at planDisney, I'm so delighted to be the lucky one assisting you today with your plans to holiday at Walt Disney World Resort during 2023.

    Oh boy, Andrew!  Let's hope that with just a bibbidi-bobbidi-boo I'll be able to help you link your Will Call Magic Ticket eTickets purchased from the Walt Disney Travel Company to your My Disney Experience account.

    My best planDisney suggestion is for you to go ahead and -

     - Log in to your My Disney Experience account via a desktop computer
     - Head to My Plans within the drop-down menu
     - Hover over Park Tickets and select Link Tickets
     - Continue to follow the onscreen prompts to enter Ticket ID Numbers (which are located underneath the barcodes on your Will Call eTicket vouchers) 

    Hopefully, with just a little extra faith, trust, and pixie dust you should now have all your Magic Tickets successfully linked to your My Disney Experience account.  In turn, this will enable you to make those all-important Disney Park Pass reservations for your intended Disney days!

    However, if this is not the case, then I would suggest that you speak in person with a tech-savvy Cast Member who will be able to fully access your My Disney Experience account.  Cast Members are the true Fairy Godmothers as they can offer the most expedited way to link your tickets before you arrive at Walt Disney World Resort next year.

    To connect with a helpful Cast Member, please dial the UK freephone number for Technical and Website Support contained within this Walt Disney World Resort Phone Directory.

    Andrew, I sincerely hope I've been able to offer a little pixie-dusted advice and assistance today.  Please know you'll always have a friend in me here at planDisney!

    Have a great Disney day ~ Jane
thumbnail image for Jane

Meet the Panelist: Jane, United Kingdom

As the UK "Mum" on the planDisney Panel I'm able to assist those lucky Guests visiting Walt Disney World Resort from the United Kingdom who generally enjoy a whole 2 week magical stay. The planning and organising of resorts, Advance Dining Reservations and extra pixie dusted holiday fun for solo travellers, large or small family groups is my absolute pleasure! Learn More About Jane

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