Girl; AA; Mickey Mouse Plush; Disney Springs; World of Disney; in costume as Minnie Mouse
  • On Dec 29, 2025
    Katie from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Has disney restored the souvenir delivery service yet? This service is one of the main reasons we love staying in a disney resort.

    Hiya, Katie! Thanks for stopping by planDisney with your question about souvenir delivery.

    I have been spotted in the Walt Disney World theme parks as well as Disney Springs with shopping bags on both arms, full of magical purchases from hats to pins and everything in between. There are just so many wonderful items on offer that it can be hard to pick just one!

    It sounds like we may be kindred spirits in shopping, and I fondly remember the days when purchases could be delivered to my Disney Resort Collection hotel. Unfortunately, Katie, the days of souvenir delivery to the resort are in the past and have not yet returned. I am wishing on a star that it will return someday soon, but I don't have any updates to share with you about when that day might come.

    That being said, there are some tips that I can share with you to make your shopping experience just a little bit easier. Have you tried Merchandise Mobile Checkout? I love the convenience of scanning my items, checking out on my device, and displaying my QR code to the Cast Member on the way out of the store. Skipping the checkout line allows me to get a move on to my next DOLE Whip® or Mickey-shaped pretzel! Also, most merchandise locations will be able to ship your purchases back to your home, just check with a Cast Member for pricing and availability.

    If you are making multiple purchases throughout your trip, you may choose to rent a locker at a theme park to store your items, then pick them up on your way back to the hotel. Once you've reached your checkout day, you can consolidate all the souvenirs from your visit and ship them from your hotel right before you head home!

    Thanks again for your question, Katie! I hope you have a great time scoping out treasures and hidden gems as you shop for souvenirs on your upcoming trip! Come visit us again at planDisney if you have more questions, we're more than happy to help!

    Stay magical,
    Scott
thumbnail image for Scott

Meet the Panelist: Scott, North Carolina

Hiya pal! I’m Scott, a husband and father of two small children from North Carolina. When I’m not trading pins, scarfing down pretzels, and enjoying my favorite attractions in the parks, I work as a librarian at a large public university. I love connecting my patrons with books and resources, and I can’t wait to provide you with the best Disney information, strategies, and tips that I’ve got in my collection! Learn More About Scott

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