• On Jul 22, 2017
    Luciane from Sao Pauo Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Will Disney resorts accept packages from online shops such as Walmart? If so, what is the amount you charge for this service?

    Hello Luciane and thank you for visiting the Disney Parks Moms Panel all the way from Sao Pauo!

    Luciane, as a fellow international traveler, I also take full advantage of stateside shopping when travelling to Walt Disney World Resort. Fortunately, mail and parcel delivery services is one of many services available to Walt Disney World Resort hotel guests which makes it possible for you to ship online packages to your Disney Resort hotel.

    If your Walt Disney World Resort hotel has on-site convention facilities, any packages shipped via courier (such as FedEx or UPS) should automatically be delivered to the Business Center located within your Resort’s Convention Center. These packages are subject to a small Business Center package handling fee upon delivery. In most cases letters or packages being shipped via regular mail (United States Postal Service) will be available for pick up at the Front Desk upon check in or delivered to your room by Bell Services.

    All packages delivered to Disney Resort hotels without on-site convention facilities will be available for pick up at the Front Desk or delivered to your room by Bell Services. Please note that Disney’s current policy is to charge a small package handling fee for all packages delivered to the front desk of any Resort hotel. 

    Be sure to address your package to the lead guest on your reservation, aiming for a delivery arrival date within a couple days of your check-in. You will want to ensure that the word "Guest" and your check in date is included on the package so Disney will be able to link the package to your reservation.

    I hope this helpful, Luciane. Happy Shopping!

thumbnail image for Trish

Meet the Panelist: Trish, Nova Scotia

Hi! I'm Trish from Canada, a single mom to two kids and a proud Disney Vacation Club member. In my circle of friends, I have a reputation for gravitating to any discussion involving Disney Parks and Resorts and would welcome the chance to share my experiences with you. Have you ever wondered what Disney Vacation Club is all about? Trying to decide if membership is right for your family? Have a question about visiting a Disney Vacation Club Resort? If so, you have come to the right place!

Learn More About Trish

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.