Family AA Taking Photo with Mickey and Minnie Mouse
  • On Sep 5, 2023
    Natasha from Great Britain Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do I get my Disney Photopass that are on the app onto my disney account on the PC so that I can download all the photos? I tried to use the PhotoPass code from the app but this did not work.

    Hey there Natasha,

    Welcome to planDisney and thanks so much for your question! I'm glad to hear you have some wonderful memories that were captured by the Disney PhotoPass service - we absolutely love utilizing this service when visiting the parks.

    I would say the first step to downloading these photos to your PC would be to visit the Disney PhotoPass Claim Photos page. From here, you can input either your Disney PhotoPass ID, Attraction ID, or Disney PhotoPass Collection Code (without dashes or spaces) and then click the green "Link Photos" button. 

    If this doesn't work, the way that I typically access my photos is downloading them to my phone from the Disneyland mobile app and uploading them to a cloud photo service. That way I can access them from any other device that can access that service!

    If neither of the options above are working for you, then it's time to bring in the professionals! I'd recommend reaching out to one of the wonderful Cast Members at the PhotoPass Guest Support to get some additional information on what to do next.

    I hope that helps, Natasha! Thanks so much for your question and for stopping by planDisney.

    Have a Magical Day,
    Greg
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Meet the Panelist: Greg, Arizona

Hello there! Greg here from sunny Arizona. I'm a husband, dad to two kiddos under five, and an avid fan of all things Disney, Marvel, and Star Wars. I've been visiting the Disneyland Resort since I was 5 and have loved making all new magical memories as a family of 4. I enjoy helping friends get the most out of their trip to the Disneyland Resort, and I am excited to help you plan your most magical vacation ever! Learn More About Greg

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