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  • On Mar 23, 2022
    Pam from NJ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have disney passes that we scanned our thumbprint for. We purchased them quite a long time ago. Will we run into any difficulties entering using these passes due to their technology

    Welcome to planDisney Pam!

    How exciting to be planning a visit to see Mickey, Minnie, and all their pals at Walt Disney World! This is a wonderful time to visit with the 50th Anniversary Celebration in full swing. 

    I am always impressed with guests who hold onto their past park tickets. Hopefully you will get some use out of yours. To be able to use your tickets, they must be new/unused, or if days remaining, you would have needed to add the "no expiration" option. 

    Gather up your Theme Park Tickets and go to the Linking Page. Select "Tickets" and scroll through the options of ticket types. Once you find a ticket that looks like what you have, type in the required information and from there you should be able to link your tickets to guests in your My Disney Experience account. 

    If you are unable to match up your tickets or your tickets will not link, give a call to a friendly Cast Member for assistance. Your other option is to wait until you get to Walt Disney World, and Guest Relations will be able to look up your tickets. If at all possible, try to fix your tickets prior to your arrival so tickets can be linked and Theme Park Reservations made. 

    Once you have your tickets entered and linked, to enter the theme parks, you just need a bit of magic - Disney MagicMobile Service! With this, simply tap your phone at entry touch points. If you prefer, use a MagicBand (available for purchase) or any ticket window or Guest Relations will be happy to issue a card that will have your tickets attached. 

    Good luck with your tickets, and I hope you have a magical vacation!

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Meet the Panelist: Cathy, Ohio

Hi, I'm Cathy from Cleveland. I love to travel, especially in the winter to escape the snow and cold of Ohio! My husband and 2 kids share my enthusiasm for travel, so we enjoy our adventures together whether it is hiking at a National Park, sailing on a Disney Cruise Ship, or going to Walt Disney World which is our home away from home. My husband proposed to me in front of Cinderella Castle and we have not stopped visiting ever since! It's a blast helping guests here at planDisney! 
Learn More About Cathy

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