Hi Adrienne!
Welcome to planDisney. Thank you for sending us your great question. I’m sorry you are having trouble making your
Disney Park Pass theme park reservations. I know you sent this question a few days ago, so I am hoping that by now you have successfully made your theme park reservations. If you have not, I hope I can help!
Adrienne, please
visit this link if you wish to add family and friends to your “Family & Friends” list. This will allow you to include them in your travel party when making theme park reservations.
Then, please link your Walt Disney World Resort theme park tickets to your My Disney Experience account
via this direct link.
Once your theme park tickets are linked to your account, you can begin making Disney Park Pass theme park reservations. Please
click here to access the theme park reservation system now. Don’t forget to
review the theme park reservation availability calendar as well, Adrienne.
If you continue encountering problems, I encourage you to
speak to a friendly Cast Member via phone, e-mail, or online chat.
Please return to planDisney if we can help you with anything else! We are always hEAR to help you.
Wishing you Happy Planning,
Priscila