• On Oct 1, 2020
    Joana from rio de janeiro Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi! I have a disney park pass reservation and I would like to know when is the deadline to cancel it. I think I will need to reschedule my vacation.

    Olá Joana, tudo bem?

    It is a pleasure to welcome you back to planDisney! Nothing makes me happier than assisting a fellow Brazilian with questions about the Walt Disney World Resort.

    I wish we could be planning Disney Magic Moments for your visit that would be taking place this month, but due to the current travel restrictions between Brazil and the United States, that will have to wait just a little longer. I have also had to postpone my 2020 visit to 2021, but the good news is that the magic will always be waiting for us!

    As you reschedule your Disney vacation, please keep in mind that there is currently no deadline to cancel theme park reservations made via de Disney Park Pass system. I have recently canceled reservations just a couple of days before the date they were booked for and had no issues. Remember you will have to cancel all your reservations before making new ones, as the system does not allow modifications. In addition, don’t forget to contact your travel professional in Brazil to discuss changes to your vacation package, or call (11) 4700-2835 if you have booked directly through Disney.

    I hope this helps you while planning, Joana! Come back to visit us real soon so we may continue to plan pixie-dusted memories for your future Disney adventures. 

    Best magical wishes,
thumbnail image for Thiana

Meet the Panelist: Thiana, Brazil

My name is Thiana and I am a German-Brazilian sworn translator from beautiful Brazil. I am happily married to my prince charming and the proud mother of two lovely princesses. When I am not busy with work or family, you can catch me reading, running, listening to music, or planning our next Walt Disney World Resort visit. I hope to help you plan a magical Disney vacation that will be filled with wonderful memories.

Learn More About Thiana

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.