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  • On Jan 19, 2021
    Louise from Wa Asked

    Does Disney have number that I ring to cancel my booking because I can come because I live Australia and I thought there would be International travel by the time I want to come but there is not so can u help me please

    Welcome to planDisney, Louise!

    Thank you for stopping by today with your very first question! It is a pleasure to assist a fellow international Guest.

    Last year I found myself in your situation: I had to cancel my Walt Disney World Resort vacation package because of the unprecedented situation we are going through, and due to the international travel restrictions that followed. I know it is very frustrating to cancel a much planned and anticipated vacation to The Most Magical Place on Earth, but know that the magic will be waiting for you when you are finally able to travel to the United States. 

    If you booked your stay directly with Disney, please call +1 (407) 939-1936 for assistance. Cast Members will verify the terms and conditions of your reservation and help you with the cancellation. If you are already planning new dates, I recommend checking if a modification is possible. Talk to our wonderful Cast Members to consider all available options before making your final decision. If you booked your Disney vacation with a travel professional in Australia, please contact them directly for assistance – Disney is unfortunately unable to make changes to reservations made by third parties. 

    I hope this helps you with your cancellation or modification, Louise! As you dream of your next visit, stop by the Disney Parks Blog for the latest news on all things Disney Parks, keep checking the latest updates as the phased reopening of the Walt Disney World Resort continues, and do stop by planDisney again for more tips and advice.

    Best magical wishes,
    Thiana
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Meet the Panelist: Thiana, Brazil

My name is Thiana and I am a German-Brazilian sworn translator from beautiful Brazil. I am happily married to my prince charming and the proud mother of two lovely princesses. When I am not busy with work or family, you can catch me reading, running, listening to music, or planning our next Walt Disney World Resort visit. I hope to help you plan a magical Disney vacation that will be filled with wonderful memories.

Learn More About Thiana

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