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  • On May 20, 2022
    Daniel from PA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Is Disney MagicMobile supported by phones from visitors from Mexico? I know that Apple Pay is supported there, but I’m trying to set up Disney MagicMobile and errors keep showing up.

    Hey there, hi there, ho there, Daniel! You're as welcome as can be here at planDisney. I'm so happy that you're here!

    As a Guest from Mexico myself, I am happy to let you know that Disney MagicMobile is absolutely available to us! In fact, this has been my lifesaver countless times before, because I do tend to forget my MagicBands quite frequently... haha! What I love the most about MagicMobile isn't its lifesaving quality, though. My favorite thing about it is that I'm able to customize it to my liking as many times as I'd like! Currently, I have the iconic Spaceship Earth as my design of choice. Fun, right?

    I'm sorry to hear that you've been experiencing technical issues while trying to set MagicMobile up, but thankfully, there are a couple of things that we could try in order for it to work. First of all, please make sure that your device's software has been updated to the latest available version. If this still doesn't do anything on your end, you could try uninstalling and reinstalling the My Disney Experience mobile app to make sure you're using the latest version of the app.

    Daniel, I do want to take this moment to remind you that you don't need MagicMobile in order to enter any of the Walt Disney World Resort Theme Parks, just in case my tips don't work for you. Depending on when you're visiting, you might be able to purchase a MagicBand or MagicBand+, and you're also able to get a complimentary plastic card at any Guest Relations location within the Resort. Even though I know how convenient MagicMobile is, it's always helpful to know that it isn't the only available option!

    I hope that my answer has clarified things for you, Daniel. Please don't hesitate to come back and ask us any other questions you might have!

    See you real soon,

    Ana Paula
thumbnail image for Ana Paula

Meet the Panelist: Ana Paula, Mexico

¡Hola from Mexico City! I love to sing, hang out with my dogs, listen to Disney music, read, and watch Frozen on repeat. I am also an English teacher, and I love surprising my students with pixie dusted lessons and warm hugs whenever I can! I am thrilled and excited to share my knowledge about EPCOT and the rest of the Walt Disney World Resort–in English and Spanish–with you. ChEARS! Learn More About Ana Paula

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