Boy in father's arms
  • On May 3, 2022
    Dylan from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have a Disney magic key pass. Ive had it for a few months now. But i cant access it any more. It wont let me book on my calendar. It doesnt even show my pass being linked to my account anymore. When i called i was put on hold for hours. Someone help

    Hi, Dylan! 

    Thank you for sharing your question with us! 

    Since you're facing a technical problem, the best course of action is to call the Cast Members who specialize in helping Magic Key Holders at (714) 781-7277. You can also try the Website Support Cast Members at (714) 520-6222. 

    I hope you can gain access to your Magic Key Pass again so that you can get back to the Disneyland Resort soon! Don't forget to take advantage of your discounts and unique experiences while you're there! 

    May the magic be with you, 

    Julie

     
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Meet the Panelist: Julie, California

Hi! I am Julie, a Brazilian brand strategist, and amateur cook. I grew up in Brazil, but I currently live in California. I dreamed of visiting the Disneyland Resort and the Walt Disney World Resort since I was a little girl and now I love to help others enjoy the magic as much as I do. Being an all-things-Disney nerd and Disney Vacation Club member, I'm here to help you find the perfect hotels, park events, and seasonal festivals to make your trip a memory to cherish forever! Learn More About Julie

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