• On May 14, 2021
    Alim from Bolivia Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have never been in Disney before and idk what to do with my ticket order confirmation because it’s supposed to be already bought so what do I have to do with this confirmation ticket?

    Welcome to planDisney, Alim!

    As a fellow South American visitor from Brazil, I am so happy to hear that you will soon visit Mickey for the first time at the Walt Disney World Resort!

    Now that you have purchased theme park tickets and received your order confirmation via e-mail, be sure to link admission to all members of your travel party on My Disney Experience and make Disney Park Pass reservations for the dates of your visit! At this time, all Guests ages 3 and older must have a valid ticket and a park reservation for the same park on the same date, for each day of their visit.

    There are different ways you can redeem admission to gain access to the theme parks. If you enjoy using convenient technology to simplify your life, I recommend using Disney MagicMobile! This service is available for iPhone and Apple Watch users, and eligible Google Pay-enabled Android smartphones, and allows Guests to enter the theme parks by holding their device near an access point. After linking tickets to your Disney account using the confirmation number sent to your e-mail, use the My Disney Experience app to create a MagicMobile pass, add it to your digital wallet and simply go to the parks to enjoy your day!

    If you prefer to use a physical ticket, you are welcome to stop by will-call windows located at the entrance of all four theme parks or visit the Disney Ticket Center at Disney Springs to request a ticket card. In this case, remember to bring a copy of the order confirmation sent to your e-mail, your passport, and the credit card used to complete your purchase. MagicBands can also be used to enter the theme parks, and you can purchase one upon arrival at the Walt Disney World Resort at several merchandise locations (remember to link your MagicBand to your Disney account). If you are staying at a Disney Resorts Collection hotel, you can purchase MagicBands at pre-arrival prices (they will be waiting for you at the hotel), or you may stop by Front Desk upon arrival to request a Key to the World card. The nice thing is that Disney MagicMobile, MagicBands, and cards can be used interchangeably!

    Alim, did you know that planDisney is available in Spanish? If you have additional questions, you are welcome to submit them in your beautiful language!

    Best magical wishes,
thumbnail image for Thiana

Meet the Panelist: Thiana, Brazil

My name is Thiana and I am a German-Brazilian sworn translator from beautiful Brazil. I am happily married to my prince charming and the proud mother of two lovely princesses. When I am not busy with work or family, you can catch me reading, running, listening to music, or planning our next Walt Disney World Resort visit. I hope to help you plan a magical Disney vacation that will be filled with wonderful memories.

Learn More About Thiana

Related Video

  • thumbnail image for planDisney Overview

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.