Toy Story Land Alien Swirling Saucers Entrance
  • On May 24, 2023
    Natalie from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have a Disney After Hours ticket and I cannot attend due to an family emergency. Would I be able to get my date changed or is it just a loss for me?

    Howdy, Natalie!

    Welcome to planDisney and thanks for stopping over with your question about Walt Disney World Resort special event tickets. Natalie, I'm sorry to hear that you've experienced a family emergency that has impacted your plans to attend a Disney After Hours event. I'm here to help you find a resolution - you've got a friend in me!

    Natalie, special event tickets are nontransferable and nonrefundable. However, in some cases, the valid use dates of tickets may be changed. (Please note that Guests are responsible for any price difference between their original and new ticket dates.) In this case, I encourage you to reach out to the friendly Cast Members at the Existing Tickets phone line to see what your options might be! I hope it works out for you to still attend a fun-filled Disney After Hours event this summer, Natalie. Whether you'd planned on enjoying an evening at EPCOT, Disney's Hollywood Studios, or Disney's Typhoon Lagoon water park, I'm sure it'd be a rootin' tootin' good time!

    While you're visiting the Walt Disney World Resort, I recommend checking out Disney Springs. It's one of my favorite places to dine and shop when I visit The Most Magical Place on Earth! Right now, Guests can enjoy the Disney Springs Art Walk: A Canvas of Expression, an outdoor art gallery located throughout Disney Springs - and it's completely free! For a quick bite, swing into Chicken Guy! located at Town Center, and don't forget to check the Events Calendar to see what's happening during your visit.

    Natalie, I hope you find this information helpful and I wish you all the very best! If you have any additional questions, please feel free to revisit us at planDisney again anytime. We're here to help you make the most of your time at the Walt Disney World Resort!

    To infinity and beyond,

thumbnail image for Lauren

Meet the Panelist: Lauren, Michigan

Hello friends! I'm Lauren M. from the Mitten State. I'm a mom, scientist, runDisney enthusiast, Disney Vacation Club Member, and self-proclaimed connoisseur of Disney snacks! For my family, it's a mix of both new and nostalgic that keeps us returning to the Walt Disney World Resort year after year. Throughout my life, I've been fortunate enough to experience many milestones and unforgettable moments at Disney Destinations and I can't wait to help you make magical vacation memories of your own! Learn More About Lauren

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