• On Jul 28, 2021
    Cheryl from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have a Disney hotel package that includes 4 park hopper tickets. When trying to make a park reservation, I am taken to an "error" page and am unable to make my park reservation. Is there someone who can help me with this issue?

    Welcome to planDisney, Cheryl!

    I am so excited that you have booked a vacation at the Disneyland Resort! But I'm sorry you're experiencing issues when trying to make your theme park reservations. Theme park reservations can be made up to 120 days in advance. So if your trip is further out than that, you might have to wait a few weeks. It's also possible that you might need to link your vacation package to your Disneyland account first. Let me walk you through the steps of making a park reservation with a vacation package:

    • Start on the "Theme Park Tickets and Reservations" page and click the "Make Park Reservations" button. 
    • After logging into your account, you'll be directed to the "My Theme Park Reservations" page. Scroll down and click the "Retrieve Hotel Reservation" button. 
    • Enter your vacation package confirmation number, last name, and arrival date. You should then be directed back to make theme park reservations for your trip. 
    With your Park Hopper tickets, you will make a reservation for the park you want to start at each day. Then, at 1:00 p.m., you can hop to the other park. You can also hop back and forth the rest of the day if you wish. 

    I really hope that fixes the issue for you! Please stop by again if you have any other questions as you plan your vacation to the Happiest Place on Earth!

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Meet the Panelist: Linda, Colorado

Hi there! I'm Linda from Colorado. The Disneyland Resort has always held a special place in my heart and now I enjoy Disney Parks vacations with my own family at least once a year. I am married to my high school sweetheart and we have a wonderfully silly daughter together. I love sharing my Disney Parks knowledge with anyone and everyone and I'm so excited to help you plan your next Disneyland Resort adventure! Learn More About Linda

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