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  • On Dec 29, 2025
    Donna from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    What if my Disney gift cards magnetic strip is damaged from opening th package. Will I still be able to use at the park?

    Hi Donna,

    Welcome to planDisney! Thanks for stopping by with a question about your Disney Gift Card. With your trip right around the corner, let's jump right in. 

    I love that Disney Gift Cards can be used for just about everything. From theme park tickets and merchandise, dining, unforgettable experiences and more, they are such a convenient way to budget for a trip to Disney World. With a damaged magnetic strip, your card may not be able to be swiped for payment; however, the good news is that you still have a few options. 

    For mobile orders and mobile merchandise checkout, you can type in the numbers on the back of your physical gift card for payment. I like to have the number saved in a note on my phone so I can quickly copy and paste instead of typing out the 16 digits each time I make a purchase. 

    If you have another gift card (digital or physical), you can visit www.disneygiftcard.com and manage your cards. From there, you can easily transfer the balance from your damaged card to another card and dispose of the damaged card. If you run into any trouble, Guest Relations in the parks or at Disney Springs can transfer the balance to a new Disney Gift Card in just a few minutes. I also recommend keeping a photo of the front and back of your card handy (as well as your proof of payment), just in case.

    I hope this information is helpful, Donna. Have a wonderful trip to Disney, and if you have any other questions, please swing by planDisney - we'd love to help!

    See ya real soon,
    Candace
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Meet the Panelist: Candace, Ontario

Bonjour! I'm Candace, mom to four daughters, wife and Early French Immersion teacher from Ottawa, ON, Canada. We're a family of explorers who are full of curiosity and seek to find the magic in the smallest moments of the day. The Disney Vacation Club allows us to explore many Disney Destinations with the flexibility to choose a Resort that fits our travel party whether traveling with family or friends. I can't wait to help you plan an adventure of your own! Learn More About Candace

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