I am going to Disney the first week of November for the first time in over 15 years!! We are very excited and was wondering if they still bring things to your room for you? (if we purchase something from the park do we still have that option?)

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Answer 1

Welcome to planDisney, Sarah!

Thank you for sending us your awesome question about merchandise pickup and delivery at Walt Disney World Resort.

I can tell just how excited you are to visit the Most Magical Place on Earth again, Sarah! The team at planDisney is thrilled for you! I think you’ll find that the Cast Members at Walt Disney World Resort are doing a wondEARful job helping our magical Guests make unforgettable memories during this unprecedented time. We can’t wait to welcome you back!

Sarah, merchandise pickup and delivery has been temporarily suspended during the phased reopening of Walt Disney World Resort. This includes both the Walt Disney World Resort hotel delivery service and the in-park Souvenir Pick-Up Service.

However, merchandise home delivery via UPS or FedEx is still available for a small fee! If you do not wish to carry your merchandise around the Walt Disney World Resort theme parks, you can ask a Cast Member at the time of check-out about shipping your items home instead.

I hope you’ll understand that keeping our Cast Members and Guests healthy and safe is one of our top priorities. To learn even more about other experience updates taking place during the phased reopening of Walt Disney World Resort, please visit this link.

If you have any additional questions, please visit planDisney again. We are all EARS!

With a Sprinkling of Pixie Dust,

Priscila

I am going to Disney the first week of November for the first time in over 15 years!! We are very excited and was wondering if they still bring things to your room for you? (if we purchase something from the park do we still have that option?)

Meet the Panelist: Priscila, Florida

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I am going to Disney the first week of November for the first time in over 15 years!! We are very excited and was wondering if they still bring things to your room for you? (if we purchase something from the park do we still have that option?)”

Meet the Panelist: Priscila, Florida

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Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

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Ask planDisney

Discover the magic of a Disney Parks family vacation from one of our knowledgeable online panelists.

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I am going to Disney the first week of November for the first time in over 15 years!! We are very excited and was wondering if they still bring things to your room for you? (if we purchase something from the park do we still have that option?)