Cinderella Castle 50th Day
  • On Feb 5, 2022
    Heather from VA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My Disney Experience profile has my maiden name. Not my new name. How do I update my name? I have tickets and reservations on my account.

    Hiya Heather - welcome to planDisney!

    Thanks so much for stopping by with your question - congratulations on your new name! I'm sure you have a lot of places to make this change, and of course, you've prioritized your My Disney Experience account!

    Changing your own name is a snap, either online or via the My Disney Experience Mobile App. On the web, once you are logged in you can click on your name (it should say Profile underneath it) or click the Welcome, Heather! link at the very top of the page. From there, click Account Settings and you'll be able to update your name in the Personal Information section. In the app, tap the button with three horizontal lines in the lower right corner (sometimes called a sandwich or stack menu icon), scroll all the way down and tap My Profile, then Account Settings. You only need to make the update in one place - it will then sync across your account!

    Keep in mind that it can be important for the name on your reservations to match your photo ID, so if your ID or payment cards still have your maiden name you may want to hold off on updating your account until all of your documentation is up-to-date!

    I'm going to take a guess and say that this name change is probably something to be celebrated! Be sure to stop by Guest Relations at a theme park or the Front Desk of your Disney Resorts Collection hotel for a complimentary I'm Celebrating! button. You can even stop by Ye Olde Christmas Shoppe at Magic Kingdom Park or Disney's Days of Christmas store at Disney Springs to have your button personalized by an artist for a small fee!

    I hope this helps - please let me know when any other questions pop up as you continue planning your Walt Disney World Resort vacation!

    Ryan J.
thumbnail image for Ryan

Meet the Panelist: Ryan, Ohio

Hi, everyone! I’m Ryan from Ohio and am so happy that you’re here! By day (and most nights and weekends), I'm a business professor mentoring the next generation of leaders. In my free time I love outdoor activities and traveling with my family and friends, scarfing down ice cream, and, of course, all things Disney! I can’t wait to help your crew plan a magical Walt Disney World Resort vacation! Learn More About Ryan

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