• On Sep 24, 2018
    Brandy from VA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    How come under My Disney Experience and My Plan, it shows everything I have scheduled/booked EXCEPT the Christmas Party? We check in on Sunday and go to the Christmas party that night. The hotel is showing, but not the Christmas party.

    Thanks for visiting the Disney Parks Moms Panel, Brandy! My Disney Experience has traditionally been an all-encompassing place to find all my reservations, tickets, appointments and more. 

    But sometimes, all that heavy lifting can leave My Disney Experience a little tired. I’ve had a few FastPass+ reservations disappear and reappear between my mobile app and desktop like the 999 haunts in The Haunted Mansion, but never fear, they are still present and accounted for in one place or another. If you have already checked your RESERVATIONS AND TICKETS section and your party tickets are still not showing up, I would find your purchase confirmation number (typically I buy mine via online and have a confirmation email), and call Website Support at (407) 939-4357 to speak with a friendly cast member. Hopefully you can get it linked up with no problems. Of course, you should never visit the Parks without your hard tickets or email confirmations. You never know when a MagicBand will “burp” or accidentally be marked “turned off” and you’ll need your hard media. Backups are always a good plan!

    If I can help you anything like making dining reservations, finding some holiday magic at your Disney Resort Hotel, or perhaps where to find some amazing park snacks, please let me know. You’ve got a friend in me! ~ Lindsey P.
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Meet the Panelist: Lindsey, Georgia

Hey, y'all! I'm Lindsey, a social media-savvy gal that wears her #Disneyside on her sleeve (along with her trading pin collection!). I'm proud to say that my husband and our two Mouseketeers share my love for the Walt Disney World Resort and all it's magic, so get ready to ask me about new things to see and do on your vacation. I particularly love sharing off-the-beaten-path activities and always encourage visitors to try something new on each trip. Adventure is out there! Learn More About Lindsey

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