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  • On Sep 29, 2021
    Margie from OH Asked

    My Disney Experience is under my daughters account. I am a coowner on the account. She said she listed me on the Experience account but I cant see it. Please advise how we can correct this.

    Howdy, Margie, from one Ohioan to another! I'm so glad you've stopped by with a question for us! As you have a trip just around the corner, I can see why you'd love to share the plans! My Disney Experience allows for multiple users in the same Friends & Family list to share planning privileges. However, you must take a few steps to make this happen. So, let's see if we can get you on the road to planning and dreaming!
     
    To allow others to include you in their amazing Disney plans, you will need to be listed in their Family & Friends list. For reference, I found an FAQ page that should help navigate the process. My recommendation would be to have your daughter delete your entry from the list and add it again.

    Your daughter, as the list "owner," should log into their My Disney Experience account to view their Family & Friends list. Then, they only need to search for your email address and click the "Update" hyperlink to the right of your name. This should open up a blue box, and at the top right of your box, another hyperlink reading "Remove from This List," then click that to remove this entry. 

    Next, they should scroll to the bottom of the Family and Friends list and click on "Add a Guest." Here, they can re-enter your email address, which should prompt a brand new email invitation, which you will then be able to accept! Make sure not to skip the final step, which is the email confirmation. If this does not resolve the issue, contact Disney Reservations by phone for further guidance!

    Margie, I hope that these steps lead you to the solution you're looking for! Once you're fully listed, either of you will be able to make and modify plans, starting with Park Pass Reservations for each day of Theme Park fun you have in store! Please do not hesitate to come back and see us again any time we can help. It would be our pleasure!

    Wishing you many magical memories,
    Clara
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Meet the Panelist: Clara, Ohio

Hi, friends! I'm Clara, a Pediatrician from Cincinnati, OH, a mom to two Disney-loving boys and married to my college sweetheart.  As a native Spaniard and Spanish speaker, my happiest early memories of life in the United States were formed at Walt Disney World. I love to find ways to sprinkle some R&R and good food among the hustle and bustle of our Disney vacations, and I would love to help you do the same! Learn More About Clara

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