MagicBand+ on Friends
  • On Jul 2, 2023
    Francesca from Norfolk Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    On my Disney experience, I have my brother showing twice (once as a guest account and again with his actual account) his ticket is linked to the guest account and I’d like to know how to merge the 2 so he only shows once with his ticket on his real account

    Hello Francesca, 

    If the ticket on your brother's guest account has not been used, it can be reassigned to another person on the Friends and Family list.  If you are not able to reassign online from the guest account to the actual account, you can contact My Disney Experience, MagicBand and MagicBand+ for assistance.  I was in a similar situation not too long ago and after contacting the knowledgeable cast members, they were able to resolve my issue in minutes. 

    I hope this helps resolve your issue.  Thank you for contacting planDisney.

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Meet the Panelist: Diane, Connecticut

Hello! I’m Diane from Connecticut. I am a retired project manager and I'm married with three grown children.  My family enjoys traveling to Walt Disney World and believe Disney vacations are like snowflakes in the Northeast, no two are the same! Learn More About Diane

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