Riders on TRON at Night; magic kingdom
  • On Jun 7, 2024
    Lydia from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    in my Disney experience app, the 3 day tickets I bought for my grandsons shows 1-day DWWS General Admission. These are the PH 3 day park hopper option Plus tickets. Whey arent they showing that way in the app?

    Hi, there!

     Welcome to planDisney, Lydia. I'm so glad you stopped by! It looks like you're planning to visit the Walt Disney World in just a few, short weeks. That's so exciting! 

     I'm glad you've taken the time to check your Theme Park Tickets in the My Disney Experience mobile app. That gives you some time to sort out any issues you may be having before you arrive! The 1-Day DWWS General Admission ticket listing you see refers to admission to ESPN Wide World of Sports Complex. It's possible that you added this option to your Park Hopper ticket package for your grandsons or that it was part of a promotion when you purchased their tickets. If you tap on 'My Tickets & Passes' on the app and swipe across the tickets and passes screen, you should see your Park Hopper Tickets listed as such. If you don't, not to fret! Call the Existing Tickets Line with all your ticket information on hand, including the email confirmation you received when you completed your purchase. A friendly Cast Member will help you get it sorted out so that your grandsons are ready for theme park adventures!

     If your grandsons are thrill seekers like my sons are, be sure to check out Episode 5, Season 2 of the planDisney Podcast - Thrill Seekers. You won't want to miss it!

     I hope this was helpful, Lydia. Please let us know if you have any other questions about the Walt Disney World Resort! We'd love to help you plan a magical visit.

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Meet the Panelist: Ashley, Pennsylvania

Hi, there! I'm Ashley, and I have been a fan of all-things-Disney for as long as I can remember. My family and I enjoy sprinkling Disney magic into our everyday lives, but we most love making memories together on a Walt Disney World Resort vacation! The unique entertainment, fantastic dining, and incredible attractions completely immerse our family in the magic of Disney storytelling and keep us coming back to "The Most Magical Place on Earth" year after year.  Learn More About Ashley

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