• On Feb 2, 2020
    Coleen from NY Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    IN disney experience app and added plans and dining. I invited my husband and three teenagers but they can't see my plans? My husband can see the plans but kids can't. Also my husband made a dinner reservation and it doesn't show up on min

    Welcome to Disney Parks Moms Panel, Coleen!

    Very soon, you'll be visiting The Most Magical Place on Earth--so exciting! Let's get your My Disney Experience accounts in spit-spot shape. 

    I've experienced something very similar to what you are describing, and the fix may be fairly simple. First, head into your My Disney Experience account and check the settings on each of your family members in your Family & Friends List. Regardless of who manages the accounts (you, your husband, the teens), if you click on "Update" next to each name, you can see if everyone can view "All My Plans" or "Only Our Shared Plans". If you select "All My Plans", this may resolve the issue.

    Another way to fix this is to be sure that you and your husband have added everyone to all reservations. For example, I can make an Advanced Dining Reservation for a party of five, but if I only list myself on the reservation, others in my party may not be able to see it. Adding each of you as a Guest on all reservations may enable everyone to view all plans.

    Of course, you can always contact a Cast Member for technical assistance in your My Disney Experience account. Just call the number listed at the bottom of the screen in that link; if Stitch has been messing with your account, they'll be sure to fix any glitches. (His badness level can be tricky...)

    Have so much fun touring Walt Disney World together, Coleen! If you have any additional questions as you plan, be sure to send them our way. We love to help!

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Meet the Panelist: Andrea, Pennsylvania

I am a teacher, wife and mom who has been a member of the Disney Vacation Club since 2003. I love discovering a new favorite DVC resort, fantastic restaurant or hidden gem onboard a Disney ship! I'm a micro-planner who can help you capture your own magic! Learn More About Andrea

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