Hey John!
A warm welcome to planDisney. Thank you for sending us your great question!
John, I’m sorry you are not able to locate
your plans in your My Disney Experience account. Because you already have a confirmation number, it should be pretty simple to link your plans to your account!
Please
click here to link your vacation reservations and purchases now. You can link Walt Disney World Resort theme park tickets, Disney Resorts Collection hotel reservations, advance dining reservations, and other purchases to your account via that link.
If you have any problems linking your plans, please
visit the Walt Disney World Resort help center. You can choose to speak to a Cast Member via phone, online chat, or e-mail.
Please visit planDisney again if you have any additional questions, John. We are always hEAR to help you!
With a Sprinkling Pixie Dust,
Priscila