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  • On Jun 21, 2021
    John from NY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    my disney experience account is empty I have a confirmation number who can I speak with to see what happened

    Hey John!

    A warm welcome to planDisney. Thank you for sending us your great question!

    John, I’m sorry you are not able to locate your plans in your My Disney Experience account. Because you already have a confirmation number, it should be pretty simple to link your plans to your account!

    Please click here to link your vacation reservations and purchases now. You can link Walt Disney World Resort theme park tickets, Disney Resorts Collection hotel reservations, advance dining reservations, and other purchases to your account via that link.

    If you have any problems linking your plans, please visit the Walt Disney World Resort help center. You can choose to speak to a Cast Member via phone, online chat, or e-mail.

    Please visit planDisney again if you have any additional questions, John. We are always hEAR to help you!

    With a Sprinkling Pixie Dust,

    Priscila
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Meet the Panelist: Priscila, Florida

Welcome home! I'm Priscila, native Floridian, lifelong Disney fan, and mom to two of my very own Disney Princesses! I'm passionate about all things Disney and as an Annual Passholder I visit Walt Disney World Resort often. I'm honored to be sharing my knowledge with you while on the planDisney panel. With a sprinkling of Pixie Dust, I'm ready to help you plan an unforgettable vacation to Walt Disney World Resort. In the words of Walt Disney himself, "To all who come to this happy place, welcome!" Learn More About Priscila

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