• On Mar 18, 2020
    Stacey from OH Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, We have the Disney dining basic plan. We have booked Via Napoli and Rainforest cafe, can you tell me what we are able to order off the menu TS. Especially wondering if we can order pizza or chicken parm from Via Napoli. Trying to plan, Thank you

    Hi Stacey!

    Welcome back to the Disney Parks Moms Panel.

    I am very happy to see that you are using the Disney Dining Plan on your next visit - you will love the value it offers across the whole Resort, at the theme parks, the Disney Resort hotels and at select locations at Disney Springs. The Disney Dining Plan gives you 1 Table-Service Meal, 1 Quick-Service Meal and 2 Snacks for each night of stay.   You will also receive a Refillable Resort Mug for the length of your stay, which can be refilled at the beverage stations at any Disney Resort hotel with select fountain drinks, or hot drinks such as coffee, tea and hot chocolate.  You may begin using your dining credits from time of check-in (if you use online check-in, this will be from 7.00am) on your arrival day until midnight on your departure day.  

    With all the Disney Dining Plans it is up to the discretion of each dining location as to what items are included, and your server will explain the areas of the menu that you may, or may not, order from.  In my experience, I have only seen a few menu choices that are restricted, and not available as part of the dining plans.  In general, you will have a very wide choice.  At Via Napoli Ristorante e Pizzeria, items that may be restricted are the "large" pizzas or any items listed as for a "minimum of 2 people" - but for those you would probably be charged twice the dining plan credits.  Your server will definitely clarify exactly which menu items you are entitled to.  Via Napoli Ristorante e Pizzeria requires 1 Table-Service credit for lunch or dinner, and Rainforest Cafe requires 1 Table-Service credit for each meal - breakfast, lunch and dinner.

    Also, it's worth noting that if you want any additional items, such as extra drinks, or side items or appetizers, you can add them to your order, and pay by another method.  They will be added to your bill, along with the option of a gratuity, to be settled at the end of your meal.  You can pay for these by any method you choose - credit card, cash, room charge using your MagicBand, or even by Disney Gift Card!  Reservations for Table-Service restaurants are highly recommended and can be made up to 180 days in advance, online, or by using your My Disney Experience mobile app. 

    Please come back and visit us again if you have any further questions. We will be happy to help you plan your magical vacation to Walt Disney World Resort.

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Meet the Panelist: Susan, United Kingdom

Hi, I'm Sue from England, and am very proud to be a member of planDisney since 2012.  Walt Disney World is my happy place, and I look forward to answering your questions when you are planning your magical vacation at Walt Disney World Resort. Learn More About Susan

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