Family enjoying activities on board
  • On Aug 4, 2022
    Kendra from NY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Does Disney Cruise Line serve Frostline Vanilla ice cream (or another lactose free ice cream brand) at the self serve ice cream station?

    Ahoy there, Kendra, and welcome aboard planDisney! 

    One of the things I know so many Guests appreciate about Disney's exceptional service is how they are able to accommodate so many dietary needs. From gluten-free options to the typical allergens,  and even low sodium and other medically or culturally necessary diets, it's reassuring to know that in many dining locations these needs can be met.

    Now, unfortunately, when it comes to quick-service or fast-casual locations - which include the ice cream stations - special dietary needs are unable to be accommodated due to limited and shared food preparation space onboard these areas on the ships. But don't despair! In the main dining rooms, most dietary needs can be met, and there are usually multiple options!

    It's also important to remember that allergy-friendly offerings are reliant on supplier ingredient labels, and just like at the supermarket, products labeled with advisory statements like "may contain" are not regulated and therefore not taken into consideration when developing allergy-friendly meals. It is ultimately up to your discretion to make an informed choice based upon their individual dietary needs. For any allergies that are life-threatening or severe, Disney Cruise Line suggests notifying the Special Services team at 407-566-3602 as soon as possible, prior to your cruise!

    I wish that Disney Cruise Line carried a lactose-free soft serve, Kendra, but I'm sorry to say that you may have to miss out on this offering. But on the bright side, that leaves more room for extra helpings of a lactose-free dessert at your dinner rotations!

    Thank you so much for your question, and if you have any others as you continue planning for your vacation, please drop us a line here at planDisney!

    Until then, may your anchor be tight and your compass true!

    Andrew
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Meet the Panelist: Andrew, Missouri

Anchors aweigh! I’m Andrew - but you can call me PLANdrew! I’m a Disney husband and dad who’s been sailing with Disney Cruise Line since I was 15 years old. My family and I have embarked on incredible itineraries around the world, making magical memories on each exciting adventure. So, if “the line where the sky meets the sea calls you," I’m here to be your guide! As Maui would say, “You’re Welcome!” Learn More About Andrew

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