Laptop with Magic Band image displayed
  • On Apr 7, 2020
    Anna Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Disney created European web site a few months ago and after that lots of things does not work. For example, you cannot order Magic Bands. There is no info on the web site when they care to fix their failing site. Does more customers have the same problems?

    Hi Anna!

    Welcome to the Disney Parks Moms Panel! So thrilled to hear you have a Walt Disney World vacation scheduled for the's my favorite time of the year to visit thanks to Mickey's Not-So-Scary Halloween Party and the EPCOT International Food and Wine Festival

    I am sorry you are having challenges accessing certain features of the Disney European website and that they seem to be FROZEN. I blame the Disney Villains who have extra time on their hands right now! Perhaps Disney can combine the character skills of Hiro Hamada from Big Hero 6, Lewis from Meet the Robinsons, and Edna Mode from The Incredibles and get it fully operational soon. 

    I totally understand how you want to do all the fun planning things like ordering Magic Bands, purchasing theme park tickets, and ultimately making FastPass+ reservations. I'm currently seeing a banner at the top of the Walt Disney World website under My Disney Experience informing Guests that Disney is not currently accepting new MagicBand orders linked to Walt Disney World Annual Passholders or Disney Resort hotel reservations while the Walt Disney World theme parks and Resort hotels are temporarily closed. So see, it's not a glitch in the site, but something that is happening for all Guests at this time! Once everything reopens, I'll bet you will be able to order those coveted Magic Bands. 

    Since your vacation to the Most Magical Place on Earth is still several months away, I hope that is ample time for the pixie dust to settle for this fledgling site. You can always check on the Disney Parks Blog for the most up-to-date information on the parks worldwide.  

    Please stop back by the Disney Parks Moms Panel if you need more assistance! Wishing you a magical vacation!

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Meet the Panelist: Sherry, South Carolina

Ahoy there! I'm Sherry, a wife and mom to two, lawyer, and blogger from South Carolina. Family time is precious, so making the most of it is a top priority. That's why planning cruises to exciting destinations, trying new port adventures, and experiencing fabulous entertainment and dining is my jam! I'm thrilled to be your personal navigator as you chart your course on your next Disney Cruise Line vacation.  Learn More About Sherry

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