Characters and family at Stormalong Bay
  • On Mar 2, 2022
    Maria from NY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    On the Disney app, I see my Old Key West reservation for 4/15-4/17, but I don’t see my Beach Club reservation for 4/17-4/22. The app says I linked Beach Club but I don’t see details listed.

    Hi Maria!

    Your Walt Disney World Resort vacation is just around the corner and I'm sure you are getting excited about your magical trip! You've selected two incredible Disney Resort hotels for your vacation and both of them will be fantastic vacation "homes." I hope you have time in your itinerary to enjoy Stormalong Bay at Disney's Beach Club Resort because, in my opinion, it's the best Walt Disney World Resort hotel pool. I mean, you just can't beat a lazy river!

    It sounds like you are looking at the "Resort Hotel" section of the My Disney Experience mobile app. That section of the app will show all of the details for your next Disney Resort hotel reservation, which in your case is at Disney's Old Key West Resort. If you navigate to the Future Plans section of the app, you will be able to see the details for all of your linked reservations, which should allow you to see your reservation at Disney's Beach Club Resort. If you continue having trouble accessing your reservations on the app, I recommend that you call the My Disney Experience Help Line to get additional insight on how to access your reservations.

    Maria, since your trip is just around the corner, be sure to keep an eye on the Disney Parks Blog for announcements about new and returning experiences to Walt Disney World Resort! You don't want to miss any "must-do's" in your itinerary. Also, feel free to come back to see us if we can help you again! T-T-F-N, ta ta for now!

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Meet the Panelist: Crystal, Colorado

Hi! I’m Crystal and I’m a wife and mommy to three little Mouseketeers. My husband and I have been enjoying Disney Parks since before we were married, and now we take our children to see Mickey and the gang as often as we can, while  managing my oldest son's food allergies. Planning is key for my family to ensure that everyone has a safe and fun trip to our favorite place and it can be just as exciting as the trip itself. I can’t wait to help you plan your next adventure there, too! Learn More About Crystal

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