Mom and Dad planning vacation
  • On Mar 2, 2022
    Han from Norfolk Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    On my Disney account I need to unlink all the hotel reservations and start again as it’s now showing the same people on each reservation and only 2 when it comes to park reservations.

    Hello Han, and welcome to planDisney!

    Han, it's so fun to hear that you have what's sure to be a practically perfect in every way holiday this coming May at Walt Disney World Resort.  However, it's not so fun to know that you've been seeing what sounds to me, like some technical glitches with your My Disney Experience account.

    To the very best of my knowledge Han, the most reliable way to unlink a Disney Resorts Collection hotel reservation from your My Disney Experience would be to seek the assistance of a knowledgable Cast Member who will be able to fully access your account. 

    To speak in person with a tech-savvy Cast Member who will be able to unravel and resolve any issues which may be blighting your My Disney Experience account, please dial the UK freephone number for Technical and Website Support contained within this handy Walt Disney World Resort Phone Directory.

    I feel sure that with just a little faith, trust, and pixie dust, Cast Members will soon have your My Disney Experience account looking all neat and pretty and ready for use during your upcoming May holiday to the most magical place on earth.

    Additionally, I also thought that you may find these Frequently Asked Questions - My Disney Experience to perhaps be a useful planning resource. 

    Han, if you should have any further enquiries concerning your Disney holibobs, then please don't hesitate to pop back to me here at planDisney where it's always my pleasure to assist a fellow British Guest!

    Have a great Disney day ~ Jane


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Meet the Panelist: Jane, United Kingdom

As the UK "Mum" on the planDisney Panel I'm able to assist those lucky Guests visiting Walt Disney World Resort from the United Kingdom who generally enjoy a whole 2 week magical stay. The planning and organising of resorts, Advance Dining Reservations and extra pixie dusted holiday fun for solo travellers, large or small family groups is my absolute pleasure! Learn More About Jane

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